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Pelcro Release 3.7: Smarter Fulfillment, Reporting, and AI Workflows

Pelcro Release 3.7 adds a bundle manifest report, a fulfillment activity report, carrier-grouped Bundle Tops, saved AI Agent skills, flexible payment method removal, new refund reasons, and more.

Merhan Amer4 min read

Release 3.7 (Tech Release 1.31)

🟒 Platform: Bundle Manifest Report

Converts each delivery point's draw into the exact number of full bundles and remaining copies needed for a selected print day.

βœ… What's New:
  • A new Bundle Manifest Report is available under Reports
  • Select a fulfillment creation/delivery date to generate the manifest
  • Results are grouped by Vendor/Carrier, with delivery points ordered by their existing Delivery Sequence
  • Each delivery point shows: Delivery Sequence, Subscriber / Account Name, Delivery Address, Phone Number, Total Draw / Copies, Bundle Size, Number of Full Bundles, Remaining Copies
  • Configure a default bundle size per delivery day, and override it for a specific date when heavy or large inserts require smaller bundles
  • Bundle quantities are calculated automatically from Total Draw: Full Bundles = Total Draw Γ· Bundle Size; Remaining Copies = the remainder of Total Draw Γ· Bundle Size
  • Totals are displayed per Route and per Vendor/Carrier
  • The report can be exported/downloaded

🎯 Impact:

Distribution teams can now prepare bundles for every route directly from Pelcro, without manual calculations.

Bundle Manifest Report grouped by vendor and route, listing each delivery point's draw, bundle size, full bundles, and remaining copies for a selected print day


🟒 Platform: Fulfillment Activity Report

Provides a daily operational view of circulation changes across all fulfillments, organized by carrier and route.

βœ… What's New:
  • A new Fulfillment Activity Report is available under Reports
  • The report is generic and consolidates activity across all relevant fulfillments and Bundle Tops for a selected fulfillment creation/delivery date
  • Activity is grouped by Vendor/Carrier β†’ Subscriber activity
  • Supported activity types: Starts, Stops, Vacation Pauses, Restarts, Missed Deliveries
  • Each activity shows the subscriber, delivery address, phone number, quantity/copies, activity type, effective/delivery date, and resume date when applicable
  • Totals by activity type are displayed per Route and per Vendor/Carrier
  • Missed deliveries are drawn from Pelcro's existing delivery issue data
  • The report can be exported/downloaded

🎯 Impact:

District managers can now review and follow up on every circulation change with the responsible carrier, from one daily report.


🟒 Platform: Bundle Tops Grouped by Carrier with Unassigned Routes

Reorganizes Bundle Tops so activity is grouped by carrier, and addresses without a route are no longer lost.

βœ… What's Improved:
  • Bundle Tops are now grouped by Carrier, then by activity section (Starts, Stops, Paused), then by Route
  • Addresses without an assigned route appear in a dedicated Unassigned Route section under each activity type

🎯 Impact:

Carriers receive a clear, route-by-route view of their activity, and circulation teams can quickly spot and resolve unassigned addresses.

Bundle Tops report grouped by carrier, then by Starts, Stops, and Paused activity and route, with a dedicated Unassigned Route section


🟒 Platform: Saved Skills for the AI Agent

The AI Agent can now reuse saved skills β€” reusable rules and business processes β€” so recurring work no longer starts from scratch.

βœ… What's New:
  • Creating skills is now available under Settings > Operations > AI Agent Skills
  • Save rules and processes as skills at the site level
  • Saved skills are applied automatically when a new AI Agent conversation starts, with no need to re-explain them
  • Skills are shared across team members on the site, so everyone runs the same reports the same way

🎯 Impact:

Teams running recurring reports get consistent results in less time, without rebuilding context.

AI Agent Skills settings under Settings, Operations, listing saved reusable rules and processes that apply automatically to new AI Agent conversations


🟒 Platform: Flexible Payment Method Removal

Customers and admins can now remove saved payment methods in scenarios that were previously blocked.

βœ… What's New:
  • A payment method tied only to manual-renewal subscriptions can be deleted without adding a replacement
  • Admins can remove the only saved payment method on an account, including ACH

🎯 Impact:

Teams can clean up unused payment methods and fulfil customer data-removal requests, without workarounds.


🟒 Platform: New Refund Reasons β€” Transfer & Non-sufficient Funds

Expands the list of refund reasons so refunds can be recorded accurately.

βœ… What's New:
  • Transfer and Non-sufficient funds are now available when updating a refund reason
  • Both reasons are saved and displayed consistently across the dashboard, reports, and exports

🎯 Impact:

Finance and support teams can now record the true purpose of a refund, keeping records and audits accurate.

Refund reason selector showing the new Transfer and Non-sufficient funds options alongside the existing refund reasons


🟒 Platform: One-Step "Send as Gift" in the Default UI

Simplifies the Send as gift section of the default UI checkout into a single action.

βœ… What's Improved:
  • Selecting the Send as gift prompt now opts the purchase in as a gift in one step, replacing the previous dropdown-plus-toggle flow

🎯 Impact:

Gift purchasers enjoy a faster, more intuitive checkout, reducing confusion at purchase.

Default UI checkout with a single Send as gift prompt that opts the purchase in as a gift in one step


🟒 Platform: Sales Role Can Manage Membership Members

The Sales collaborator role can now manage membership rosters without Admin involvement.

βœ… What's New:
  • Sales collaborators can view, add, and remove members within an existing membership
  • Sales collaborators can export a list of members for a given membership

🎯 Impact:

Sales teams can handle routine membership changes themselves, freeing admins from daily roster requests.


🟒 Platform: AI Agent Handles Long Export Ranges Automatically

Improves how the AI Agent handles export requests that exceed the 6-month export limit.

βœ… What's Improved:
  • Requests spanning more than 6 months are automatically split into consecutive 6-month intervals, with one export per interval
  • For example, a 2-year export is delivered as four sequential exports
  • Long ranges are never sent as a single request, preventing failed or incomplete exports

🎯 Impact:

Users now receive the full data they asked for in one request, without manual breakdown.

Note: This applies to date-range exports only. Export limits themselves are unchanged, and the order in which exports arrive depends on processing sequence.

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