What is a member portal?

A member portal is a secure self-service account where members manage their own membership: renew, update details, download invoices and see what they get. Pelcro provides this as part of its client portal.

Can members renew their membership themselves?

Yes. Members renew and update their payment method in the portal, so a renewal doesn't need a call or an email to your team.

Can members update their own details and address?

Yes. Members keep their contact details, shipping address and preferences current from the portal, with no back-and-forth.

Does a member portal work for associations and nonprofits?

Yes. Associations and nonprofits can give members and recurring donors a self-service account for renewals, payments and details, on the same platform that runs their billing.

Can members download invoices and receipts?

Yes. Invoices and receipts are available in the portal for members to download whenever they need them.

Is the member portal secure?

Yes. Members reach their account behind a secure login, and payment details are handled through Pelcro's payment processing.

Client portal · Membership

Member portal for every member

Give members a secure self-service portal to renew, update their details and address, download invoices, and manage their account, without emailing your team.

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Case study

How the member portal works

What members do themselves

Pick an action a member takes in the portal. The details are illustrative.

1Sign inMembers log in to a secure account portal.
2ManageThey update contact details, address and preferences.
3RenewThey renew membership and update payment themselves.
4AccessThey download invoices and see what their membership includes.

Marco Devlin

Premium · Member since 2024

Everything in one member account.

Illustrative. Example member, not live data.

Who it's for

Associations giving members self-service accounts
Nonprofits managing recurring members and donors
Members who want to manage their own account

Features

What it does

Member account in one place: Membership, payments, invoices, address and preferences on a single record.
Self-service renewals: Members renew and update payment without contacting your team.
Update details and address: Members keep their contact details and shipping address current themselves.
Download invoices and receipts: Finance and renewal questions don't become support tickets.
Secure login: Members reach their account behind a secure login.
One identity across your sites: The same login works across the sites and properties you run on Pelcro.

Last updated November 9, 2026

FAQ

Frequently asked questions

What is a member portal?: A member portal is a secure self-service account where members manage their own membership: renew, update details, download invoices and see what they get. Pelcro provides this as part of its client portal. See the client portal
Can members renew their membership themselves?: Yes. Members renew and update their payment method in the portal, so a renewal doesn't need a call or an email to your team.
Can members update their own details and address?: Yes. Members keep their contact details, shipping address and preferences current from the portal, with no back-and-forth.
Does a member portal work for associations and nonprofits?: Yes. Associations and nonprofits can give members and recurring donors a self-service account for renewals, payments and details, on the same platform that runs their billing.
Can members download invoices and receipts?: Yes. Invoices and receipts are available in the portal for members to download whenever they need them.
Is the member portal secure?: Yes. Members reach their account behind a secure login, and payment details are handled through Pelcro's payment processing.

Get started

Give members their own account

Let members renew, update details and manage their account in a secure self-service portal.

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