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ProductFulfillment management

End-to-end subscription fulfillment management

Pelcro's fulfillment management software helps publishers and subscription businesses automate subscription fulfillment from end to end.

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Already trusted by leading publishers worldwide

End to end

End to end fulfillment management

Simplify your subscription fulfillment with Pelcro — lists, runs, mailroom exports, and reporting in one place.

List Builder

Segment subscribers by status, renewal window, product, or delivery location — no manual list-pulling.

Fulfillment Builder

Combine one or more lists into a fulfillment run and track shipments remaining automatically.

Bundle Tops Report

Export a mailroom-ready PDF with names, addresses, products, and quantities for your print or mail partner.

Fulfillment Report

See paid, arrears, and complimentary subscriptions plus deferred income by currency for every run.

Lists & workflows

Flexible fulfillment lists and workflows

Combined with address validation, mailing data is clean before a list is ever generated.

Contact sales
New fulfillment segmentNo code
WHERESubscription statusisActive
ANDProductincludesPrint edition
ANDRenews within30 days
Matches, live9,214
Save as recurring listPreview

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We'll map your lists, fulfillment runs, and delivery rules — and show you what automating them looks like.

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Returns

Managing returns

Track returns directly from the Fulfillments section on a subscription's details page — no separate returns system to maintain.

Process a return once a fulfillment is approved. Pelcro validates that the returned quantity can't exceed what was delivered, so records stay accurate automatically.

Every return logs a quantity, reason, and creation date — giving support a clear, auditable history without digging through spreadsheets.

View documentation
Fulfillments · Subscription #48221Approved
NameApprovedFulfilledReturns
USA · PrintOct 21, 20251203
Return shipment
Quantity returned *
3
Validated — cannot exceed 120 delivered
Reason (optional)
Undeliverable address
SubmitCancel
SC
My deliveries
Account dashboard
September issue
In transit · arriving Sep 4
October issueScheduled
Change addressPause deliveryPreferences

Subscriber experience

For subscriber delivery & fulfillment experience

Subscribers stay on schedule because delivery is tied directly to renewal-aware lists — active, paid subscriptions are included in every run automatically, and lapsed ones are dropped without manual cleanup.

Shipments Remaining on the subscription record shows exactly how many issues are left in the current term, so support teams can answer “where's my next issue” questions without digging through spreadsheets.

If an address bounces or a subscription is marked undeliverable, Pelcro automatically filters it out of future lists — protecting subscribers from wasted mail and publishers from wasted print runs.

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What publishers say after moving to Pelcro

All customer stories
We chose Pelcro because they appeared to do everything we wanted to do, and they did it in a way we were completely happy with.
Tom Laidlaw
Tom Laidlaw
Director of Audience, Frieze
Pelcro's system has helped us improve the fluidity of our data flow between different systems.
Eric Pearson
Eric Pearson
Head of Direct Marketing, Contex Group
Our readers benefit from a central dashboard to manage all of their digital activities, and a streamlined way to buy and renew.
Gary Love
Gary Love
Director of Product & Marketing, High Country News

See it in action

How to do fulfillment with Pelcro

See just how easy it is to manage fulfillment with the right software.

Fulfillment walkthrough

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Simplify your subscription fulfillment operations

See how Pelcro automates fulfillment workflows, generates renewal-aware mailing lists, and manages delivery operations from one platform.

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