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What is MRR?

Updated: Mar 10

If you have a subscription-based business, then your monthly recurring revenue (MRR) is your lifeblood. Knowing exactly what is MRR is the first step.

Calculating MRR is essential to unlocking your growth potential. If you haven’t had the chance to get into the nitty-gritty details, then no worries. You’re in good company.

We’ll be going through a breakdown of what is MRR, its basics, and how to calculate its growth.

What is MRR: The Basics

The reason behind the immense popularity of the subscription model for businesses is the predictability of revenue.

The sense of predictability is powered by auto-renewal technology as well as the global shift from ownership to access, via subscriptions, on the customer-side.

Moreover, once you acquire a customer on a monthly plan, you’ll be getting recurring revenue on a monthly basis.

The predictability recurring revenue grants businesses means that there are minimal concerns regarding one-off sales. In most aspects, it’s rather superior to traditional sales approaches.

However, the subscription model comes with its own unique sets of challenges, such as retention and churn rates.

Calculating MRR

What is MRR on the formulaic level? It’s quite simple.

MRR = # of customers * average billed amount/month

For example, you might have 100 customers. If each customer pays an average of $10 every month, then you’ll have an MRR of $1,000.

100 customers * $10/month = $1,000 MRR

Calculating MRR Growth

It might seem like calculating your MRR growth should be a no-brainer, right? Simply acquire more customers and you’re good to go. The answer would be: not quite.

As it were, in order to get a comprehensive look at your actual MRR growth, then you’ll need to understand three different aspects of MRR.

1. New MRR

The simple assumption we made earlier regarding increasing your customer numbers fits under the new MRR calculation. In short, it’s the new revenue you’re getting from procuring new customers.

For instance, during the month of February, you’ve acquired three new customers paying $10/mo, as well as five new customers paying $20/mo. This will give you a new MRR of $130.

New MRR = (3 new customers * 10/mo) + (5 new customers * 20/mo) = $130

2. Expansion MRR

When you expand your revenue from existing customers, the expansion MRR comes into play.

Thus, if you have five existing customers that have upgraded their plans from $10/mo to $20/mo, you’re achieving an expansion MRR of $50 for this specific month.

  1. Expansion MRR = New Revenue from existing customers – Previous Revenue from existing customers

  2. 100 – 50 = $50

Furthermore, your expansion MRR can have multiple sources.

It can come from upselling (as shown in the previous example), or from cross-selling via customers buying additional products or services.

3. Churn MRR

Unlike its other MRR siblings, churn MRR is a negative value. It’s the revenue that has been lost from customers who either canceled their subscriptions or downgraded their plans.

For instance, you’ve had two cancellations of $10/month plans, as well as another three customers that downgraded their plans from $20/month to $10/month.

Your churn MRR for this month would be $50. It’ll be put in a negative form to be subtracted from the recurring revenue for the next month.

The calculation works by adding up your MRR of lost customers during a specific time period. For our example:

  1. Churn MRR = MRR of Lost Customer #1 + MRR of Lost Customer #2 + …

  2. (2 * 10) + (3 * 10) = $20 + $30 = $50

4. MRR Growth

Once you have all your MRR calculations in a row, you can calculate your MRR growth.

  1. Net New MRR = New MRR + Expansion MRR – Churn MRR

Following the examples above, here are the values you have on hand.

  1. New MRR = $130

  2. Expansion MRR = $50

  3. Churn MRR = $50

Your MRR growth, also known as Net New MRR, will be $130 for the month.

  1. Net New MRR = $130 + $50 – $50 = $130

Your Essential Platform Metrics: A Click Away

There is nothing more significant to your business than knowing what is MRR, how to calculate your revenue, as well as how to recognize the warning signs of churn rates.

However, keeping track of the numerous metrics and their calculations can take precious time away from your business.

Pelcro does all of these calculations and much more. Schedule a demo with our team, and you’ll get to see what Pelcro’s platform can add to your business.


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